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ClinicFlow Agent

Autonomous Patient Communication System — Harmony Physiotherapy Clinic

● AGENT ACTIVE
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Incoming Patient Enquiry

Scenario 1 — Back Pain + Pricing
Hi, I've been having lower back pain for about 3 weeks. It's getting worse when I sit for long periods. Do you have appointments available this week? What would an initial assessment cost?
Scenario 2 — Urgent Injury
I injured my knee playing football yesterday and I can barely walk. I need to see someone as soon as possible. Is there any way you can fit me in today or tomorrow?
Scenario 3 — General Availability
Hello, I'd like to book a sports massage. What times do you have available next week and how much does it cost?
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Agent Workflow

1

Receive & Classify Enquiry

Waiting for patient message...

2

Generate Personalised Reply

Pending classification...

3

Human Review Checkpoint

Awaiting reply draft...

4

Send Reply + Schedule Follow-Up

Awaiting approval...